Senior Manager Forecasting & Planning

Hi, we're Oscar. We're hiring a Senior Manager Forecasting & Planning to join our Operational Forecasting team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

You will lead a key component of Oscar's operational forecasting team. You will deliver accurate, data-driven volume and staffing projections across key business lines. You will develop and implement forecasting models, methodologies, and governance to optimize operational efficiency and financial performance.

You will oversee a team of associates and partner cross-functionally with Operations, Finance, and Workforce Management to align forecasts with strategic objectives. You will drive continuous improvement in forecast accuracy, analytics capability, and stakeholder confidence through innovation and key collaborative relationships.

You will report into the Senior Director, Production Resource Management.

Work Location

This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Pay Transparency

The base pay for this role is: $129,600 - $170,100 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

Manage stakeholder relationships and expectations and actively keeps them informed of the status of open/queued requests. Gathers feedback and drives improvements in the operating model

Help package multiple analyses into a cohesive recommendation for the business

Engage with senior leadership at various levels on matters concerning related functional areas and makes recommendations for executive decision-making

Implement processes and practices that drive improvement in the team's execution, and works with incomplete / ambiguous information

Drive the strategy and culture for the team to be effective and aligned with the enterprise's objectives

Understand the use, flow, and generation of data within a complex ecosystem of business processes articulates findings to audiences with varying degrees of technical knowledge

Manage, coaches, develops a team of high performing data analysts. Drives a positive team culture, high-quality work, accomplishments and recognition

Help clear strategic and tactical roadblocks for the team and enable timely delivery of high-quality work products to stakeholders

Project manages the team's analytical deliverables and ensures KPIs/SLAs are met

Partner with Associate Director / Director in setting vision and goals for the team

Enhance essential operational and analytical dashboards, and define the requirements to enhance them as our users' needs evolve

Identify opportunities to create models and tools that streamline processes and overall drive efficiencies within the organization

Compliance with all applicable laws and regulations

Other duties as assigned

Requirements

4+ years of technical work experience in forecasting and/or modeling

2+ years of experience in business/operations planning

3+ years in a client-facing role with experience managing issues with stakeholders

4+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process

6+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests

6+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets

3+ years experience in managing, coaching and developing teams

Bonus Points

4+ years experience in preparing healthcare analytics, reporting, and data management

Experience With Ticketing System (such As Jira, Appian)

2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools

3+ years experience in verbal and written communication, of business analysis/reporting impact and requirements

3+ years experience in healthcare, finance or the insurance industry

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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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