I
Enterprise Customer Success Manager
Intercom·Chicago, Illinois·Yesterday
The Enterprise Customer Success Manager at Intercom is responsible for partnering with large enterprise customers to guide them through their AI Agent transformation. This role involves developing trusted advisor relationships, facilitating requirements gathering, and collaborating with engineers to optimize customer strategies and outcomes.
A
Manager, Startup Customer Success
Ashby·Remote - US·Yesterday
V
Customer Success Manager, Growth – Bilingual (Spanish/English)
Vanta·Remote U.S.·Yesterday
T
Director, Customer Success Data Engineering
Toast·New York, NY·Yesterday
The Director of Customer Success Data Engineering at Toast is responsible for leading the strategy and execution of data modeling initiatives within the Customer Success organization. This role involves redesigning the CS data model, defining AI data strategies, and managing a small team of data engineers to ensure reliable data access and integration across various teams.
T
Director, Customer Success Data Engineering
Toast·Boston, MA·Yesterday
The Director of Customer Success Data Engineering at Toast is responsible for leading the strategy and execution of customer success data modeling initiatives. This role involves redesigning the CS data model, defining data access and querying methods, and managing a small team of data engineers to ensure effective data architecture and integration.
R
Pay Customer Success Manager, SMB
Remote.com·Remote-South America·6 days ago
The Pay Customer Success Manager, SMB at Remote.com is responsible for managing the full post-sales customer lifecycle for a high-volume SMB book across Payroll and EOR products. This role involves proactive engagement, adoption, and structured churn-risk management while collaborating closely with Sales on renewals and expansion opportunities.
I
Enterprise Customer Success Manager
Intercom·San Francisco, California·1 week ago
The Enterprise Customer Success Manager at Intercom is responsible for partnering with large enterprise customers to guide them through AI-driven customer service transformations. This role involves developing trusted relationships, facilitating requirements gathering, and collaborating with engineers to optimize customer strategies and outcomes.
I
Senior Customer Success Enablement Manager
Intercom·San Francisco, California·1 week ago
The Senior Customer Success Enablement Manager at Intercom is responsible for co-leading enablement efforts within the Customer Success organization. This role involves partnering with senior leaders to define priorities, identify gaps, and develop programs that enhance customer success performance across various segments.
W
Senior Director, Customer Success
Webflow·U.S. Remote·1 week ago
The Senior Director of Customer Success at Webflow is responsible for leading the strategy and execution of the Enterprise customer portfolio. This role focuses on driving customer adoption, retention, and advocacy while building a high-performing, customer-centric organization.
V
Director, Commercial Customer Success
Vanta·Remote U.S.·1 week ago
O
Sr. Customer Success Manager
Okta·Chicago, Illinois; Minnesota; Ohio; Tennessee·1 week ago
The Sr. Customer Success Manager at Okta is responsible for driving customer retention and business value by developing strong relationships with clients and aligning Okta's solutions with their business objectives. This role involves executing success plans, representing the customer's voice, and collaborating with internal teams to ensure customer satisfaction and identify growth opportunities.
O
Customer Success Executive, DoD/IC/FSI
Okta·Washington, DC·2 weeks ago
The Customer Success Executive, DoD/IC/FSI at Okta is a strategic role focused on managing complex customer relationships within the Department of Defense, Intelligence Community, and Federal System Integrators. This position involves serving as a trusted advisor to C-suite and technical leadership, developing customer success strategies, and navigating compliance and regulatory requirements.
S
Senior Regional Customer Success Manager, EMEA (UK)
SpringHealth·Remote·2 weeks ago
The Senior Regional Customer Success Manager, EMEA, is responsible for building and maintaining strong relationships with customers in the EMEA region. This role involves collaborating with the Customer Success team in the US and working cross-functionally to ensure exceptional service and support, driving customer engagement, retention, and long-term success.
S
Senior Regional Customer Success Manager, EMEA (Spain)
SpringHealth·Remote·2 weeks ago
The Senior Regional Customer Success Manager, EMEA is responsible for building and maintaining strong relationships with customers in the EMEA region. This role involves collaborating with the Customer Success team in the US and ensuring clients receive exceptional service and support, ultimately driving engagement, retention, and long-term success.
S
Senior Regional Customer Success Manager, EMEA (Portugal)
SpringHealth·Remote·2 weeks ago
The Senior Regional Customer Success Manager, EMEA at Spring Health is responsible for building and maintaining strong relationships with customers in the EMEA region. This role involves collaborating with the Customer Success team in the US to ensure exceptional service and support, driving customer engagement, retention, and long-term success.
O
Senior Customer Success Manager, DoD/IC/FSI
Okta·Washington, DC·2 weeks ago
The Senior Customer Success Manager, DoD/IC/FSI at Okta is responsible for managing complex customer relationships within the Department of Defense, Intelligence Community, and Federal System Integrators. This role involves serving as a strategic advisor to C-suite and technical leadership, ensuring compliance with government security requirements, and contributing to product strategy and customer success initiatives.
A
Customer Success Manager - Portfolio Accounts
Asana·San Francisco·2 weeks ago
The Customer Success Manager for Portfolio Accounts at Asana is responsible for enhancing customer adoption and retention by partnering with clients to leverage Asana's features, including AI capabilities. This role involves consulting on change management, leading workshops, and empowering customers to become self-sufficient in using Asana effectively.
D
Customer Success Manager
DoorDash·New York, NY; San Francisco, CA; Los Angeles, CA; Phoenix, AZ; United States - Remote·2 weeks ago
The Customer Success Manager (CSM) at DoorDash is responsible for driving the ongoing success of small-to-medium-sized merchants using the DoorDash Commerce Platform. This role involves managing relationships post-launch, ensuring product adoption, and coordinating with internal teams to enhance merchant satisfaction and retention.
S
Strategic Customer Success Manager (Future Opportunities)
SpringHealth·Remote·3 weeks ago
The Strategic Customer Success Manager at Spring Health is responsible for building and managing relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue.
M
Customer Success Architect
Mixpanel·San Francisco, US (Remote)·3 weeks ago
The Customer Success Architect at Mixpanel is responsible for partnering with customers throughout their journey to maximize the value of Mixpanel's analytics solutions. This role involves serving as a trusted technical advisor, managing onboarding and data health, and ensuring successful implementation and adoption of analytics strategies to drive business outcomes.
G
Customer Success Manager
GitLab·Remote, North America·3 weeks ago
As a Customer Success Manager at GitLab, you will help customers maximize the value of the DevSecOps platform by driving adoption and measurable outcomes. You will serve as a trusted advisor, guiding customers on best practices and translating product usage data into actionable recommendations.
T
Bilingual (Mandarin) Sr. Customer Success Manager I, SMB - Dedicated, Emerging Markets
Toast·Remote ·4 weeks ago
The Bilingual (Mandarin) Sr. Customer Success Manager I at Toast acts as the primary point of contact for customers, focusing on driving strategic initiatives that enhance adoption, satisfaction, and retention. This role involves managing a diverse portfolio of SMB customers, particularly in the Asian-cuisine sector, and collaborating cross-functionally to ensure a high-quality customer experience.
A
Manager of High Touch Customer Success
Ashby·Remote - US·4 weeks ago
A
Manager of Strategic Customer Success
Ashby·Remote - US·4 weeks ago
O
Customer Success Manager, Ads Solutions (Spanish Speaking)
OpenAI·Remote - US·4 weeks ago
C
Senior Strategic Customer Success Manager
Calendly·Remote·4 weeks ago
The Senior Strategic Customer Success Manager at Calendly is responsible for managing a portfolio of complex, high-value accounts, driving customer adoption, retention, and expansion. This role involves collaborating cross-functionally to align Calendly's product with customer objectives and delivering a high-touch experience to maximize customer satisfaction.
G
Customer Success Engineer - West
GitLab·Remote, US·4 weeks ago
As a Customer Success Engineer at GitLab, you will provide technical product expertise and best practice guidance to customers after the sale. You will engage with customers to help them realize value from GitLab's offerings, collaborating with various teams to support implementation and adoption of key workflows.
O
Customer Success Associate - SMB
OmadaHealth·Remote, USA·1 month ago
The Customer Success Associate at Omada Health is responsible for supporting clients in the small-to-medium sized business segment, focusing on driving adoption, retention, and expansion of Omada's programs. This role involves building strong client relationships, executing new business and upsell implementations, and collaborating with internal teams to enhance customer satisfaction and operational metrics.
G
Customer Success Architect
GitLab·Remote, North America·1 month ago
As a Customer Success Architect at GitLab, you will help important customers align the DevSecOps platform with their business goals, translating pre-sales plans into actionable success criteria. You will guide customers on effective platform use, manage a portfolio of accounts, and coordinate across various teams to enhance customer satisfaction and adoption.
O
Customer Success Manager, Ads Solutions (Brazil)
OpenAI·São Paulo·1 month ago
V
Customer Success Manager, Strategic
Vanta·Remote U.S.·1 month ago
S
Manager, Implementation - Public Sector Customer Success
Samsara·Remote - US·1 month ago
The Implementation Manager for Public Sector Customer Success at Samsara will lead and develop a high-performing team of Customer Success Managers, focusing on driving customer adoption and delivering measurable business value. This role combines strategic thinking with hands-on leadership to foster a strong team culture and ensure customer success throughout their journey.
C
Customer Success Specialist II
Coinbase·Remote - Cyprus·2 months ago
The Customer Success Specialist II at Coinbase is responsible for providing exceptional customer support to Premium customers, ensuring a seamless experience while addressing their needs proactively. This role requires a deep understanding of Coinbase products and the ability to communicate effectively with both internal and external partners to resolve issues and enhance customer satisfaction.
P
Director, Customer Success Operations
Postman·San Francisco, California, United States·2 months ago
The Director of Customer Success Operations at Postman is responsible for designing operational frameworks that enhance the customer lifecycle management. This role involves overseeing customer systems and tooling, developing customer data and health frameworks, and collaborating with various teams to drive customer engagement and retention.
S
Manager, Enterprise Customer Success - Select
Samsara·Remote - US·3 months ago
The Manager, Enterprise Customer Success at Samsara is responsible for leading a team of Customer Success Managers to enhance and scale customer success initiatives. This role involves partnering with enterprise customers to understand their unique challenges and guide them in leveraging the platform for optimal business outcomes.
S
Enablement Business Partner – Customer Success
Samsara·Remote - US·3 months ago
The Sales Enablement Manager at Samsara will play a crucial role in defining the future of physical operations by developing actionable insights through IoT data. This position involves shaping product solutions and supporting teams to enhance safety, efficiency, and sustainability across various industries.
S
Enterprise Customer Success Manager
Samsara·Remote - IL·4 months ago
The Enterprise Customer Success Manager at Samsara is responsible for working closely with top customers to understand their unique challenges and customize solutions to meet their needs. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams to enhance customer satisfaction and drive long-term partnerships.
S
Sr. Manager, Customer Success
Samsara·Remote - US·4 months ago
The Sr. Manager, Customer Success at Samsara is responsible for leading the Mid-Market Customer Success team, ensuring customer satisfaction and value realization. This role involves defining and executing customer success strategies while developing a high-performing team to foster long-term relationships with clients.
A
Mid-Market Customer Success Manager - America
Ashby·Remote - US·4 months ago
V
Customer Success Manager, Commercial, Central Region
Vanta·Remote U.S.·5 months ago
S
Customer Success Manager V
Samsara·Remote - CA·5 months ago
The Customer Success Manager VI at Samsara is responsible for partnering with the company's largest and most complex customers to understand their operations and challenges. This role involves advising customers on leveraging Samsara's solutions and driving long-term initiatives to transform their physical operations while collaborating with cross-functional teams.
S
Manager II, Customer Success
Samsara·Remote - US·5 months ago
The Manager I, Customer Success at Samsara is responsible for leading the Scale Customer Success Management team to enhance customer engagement, provide coaching, and foster a dynamic team culture. This role focuses on ensuring enterprise customers adopt Samsara's solutions and derive continuous business value throughout their lifecycle.
D
Customer Success Associate - Denver
Datadog·Denver, Colorado, USA·5 months ago
As a Customer Success Associate at Datadog, you will focus on building long-term strategic relationships with customers, driving product adoption, and identifying growth opportunities. The role involves managing customer requests, providing technical support, and collaborating with internal teams to ensure a positive customer experience.
S
Enterprise Customer Success Manager
Samsara·Remote - US·5 months ago
The Enterprise Customer Success Manager at Samsara is responsible for working closely with top customers to understand their unique challenges and customize Samsara's solutions to meet their needs. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams to enhance customer satisfaction and drive success.
S
Enterprise Customer Success Manager - Public Sector
Samsara·Remote - US·5 months ago
The Pub Sec Customer Success Manager III-2 at Samsara is responsible for working closely with top customers in the public sector to understand their unique challenges and customize Samsara's solutions to meet their needs. This role involves collaboration across various teams within the company to ensure customer satisfaction and operational efficiency.
S
Senior Customer Success Manager
SpringHealth·Remote·5 months ago
The Senior Customer Success Manager at Spring Health is responsible for managing an enterprise book of business, building relationships, and demonstrating the value of mental health solutions. This role involves overseeing the customer lifecycle, from implementation to contract renewals, while collaborating cross-functionally to enhance customer feedback and support sales efforts.
S
Customer Success Manager
SpringHealth·Remote·5 months ago
The Customer Success Manager at Spring Health is responsible for managing relationships with existing partners, promoting the company's mental health products and services, and ensuring optimal customer engagement and satisfaction. This role involves overseeing the customer lifecycle, collaborating with various departments, and presenting business reviews to senior executives.
S
Strategic Customer Success Manager
Samsara·Remote - US·6 months ago
The Strategic Customer Success Manager at Samsara will work closely with the company's largest Fleet customers to understand their unique challenges and advise on leveraging Samsara's solutions. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams to enhance customer operations and drive long-term partnerships.
P
Customer Success Engineer/Devops
Postman·Boston, Massachusetts; New York, New York, United States; San Francisco, California, United States·6 months ago
The Customer Success Engineer role at Postman involves partnering with Customer Success Managers to provide technical solutions that address customer challenges. This consultative position requires a blend of technical expertise and systems thinking to translate complex business objectives into actionable implementation steps, ultimately creating reusable assets that enhance customer value.
B
Enterprise Customer Success Manager
Brex·Seattle, Washington, United States·6 months ago
The Enterprise Customer Success Manager at Brex serves as a financial technology advisor to the company's largest customers, partnering with CFOs and finance teams to maximize the value of Brex's solutions. This role involves developing strategic account plans, driving product adoption, and managing the full lifecycle of customer success from onboarding to renewal.
Too many to apply one-by-one?
Let AI submit tailored applications to all matching jobs while you sleep.
Start Auto-Applying →