Sales Operations Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About The Role

Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to design, build, and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process, and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.

This is a remote position open to candidates residing in the US

except

the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You Should Apply If

You Want To Impact The Industries That Run Our World

Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

You Have An Innate Curiosity About How Businesses Work

One day you’ll meet with someone in waste management, and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

You Build Genuine Relationships With Your Customers

The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.

You Want To Be With The Best

Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

You Are A Team Player

At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

Partner with our sales and cross-functional leaders to develop strategies to enable our Global Sales team to scale effectively, including process optimization, process redesign, or development of new process/policies

Intake, assess and prioritize requests and improvement opportunities based on business impact and effort to create a long-term roadmap

Develop operational measurements to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insights, and through cross-functional partnerships

Work on complex initiatives relating to corporate strategy and long-term goals

Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and leading Sales communications

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum Requirements For The Role

7+ years of experience in Sales Operations, Revenue Operations, or comparable roles in a high-growth B2B SaaS environment

Demonstrated ability to drive organizational change through complex, cross-functional project management

Proven experience delivering end-to-end initiatives, including intake, scoping, requirements, RACI/DACI creation, documentation, UAT, enablement, and change management

Skilled at creating structure in ambiguous environments, driving clarity, and aligning cross-functional partners

Experience Developing Project Plans, Workback Schedules, Dependency Maps, And Risk Logs

Strong ability to influence without authority and communicate effectively with AVP+ leaders

Deep understanding of sales processes and policies, with the ability to translate business needs into actionable operational or systems requirements

Strong business judgment with the ability to connect technical decisions to commercial outcomes (e.g., sales efficiency, compliance, forecast accuracy, approvals, quoting success)

Comfortable analyzing system and process data (e.g., first-pass yield, SLA adherence, adoption trends) to inform prioritization and decision-making

Exceptional communication and critical thinking skills, with the ability to simplify complex topics for executive audiences

Thrives in fast-moving environments and can prioritize across multiple high-stakes initiatives

Bachelor’s degree required; business, finance, economics, or engineering focus preferred; MBA optional

An Ideal Candidate Also Has

Significant experience in change management and project management

Experience As A Salesforce Administrator Is A Plus But Not Required

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$89,250

—

$135,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our

Benefits

site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email

accessibleinterviewing@samsara.com

or

click here

if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our

blog post here

.