Job Highlights
AI-extracted key information
The Product Manager, GTM Systems at Dropbox will focus on leveraging AI to enhance customer-facing GTM workflows and systems. This role involves defining the AI roadmap, collaborating with cross-functional teams, and driving the product lifecycle from conception to adoption.
Salary Range
$173k - $234k/year
Experience Level
Mid Level
Key Skills
Product Manager, GTM Systems
Posted 3 days ago
Full-Time
Employment Type
Remote
Work Location
$172,900 - $233,900
per year
About This Role
Role Description
GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits within that ecosystem, with a focus on enabling our customer-facing GTM teams through AI-powered tools and workflows.
As a
Product Manager, GTM Systems
, you will define and drive how AI is applied across our
GTM systems
. This includes identifying high-impact use cases, evaluating and integrating first-party and third-party tools, and ensuring
solutions work seamlessly within the broader GTM ecosystem
.
You will partner closely with engineering, technical architects, design, analytics, operations, and enablement to turn business needs into production-ready solutions that improve how sales, marketing, and customer teams operate day to day.
You will own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas. You will set priorities and make tradeoffs that balance speed with long-term system health.
Success in this role requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments.
Responsibilities
Shape and drive the AI roadmap and priorities for GTM systems
Define how AI is applied across customer-facing GTM workflows
Identify, compare, and prioritize the highest-impact opportunities across sales, marketing, and customer success
Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration
Define and operationalize AI-driven workflows
Shape how systems determine and trigger next best actions across the customer lifecycle
Define how customer context, priority, and signals inform decisions and automation
Establish when actions are handled by AI versus human teams, and how those interactions are coordinated
Deliver AI-powered solutions end to end
Translate GTM needs into scalable product requirements
Use rapid prototyping to explore ideas and de-risk decisions early
Lead development from problem definition through launch in partnership with engineering and technical architects
Ensure solutions are embedded in core systems and usable in day-to-day workflows
Drive adoption and business impact
Partner with operations and enablement to drive adoption and change how GTM teams operate
Define success metrics and iterate based on performance and user feedback
Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution
Requirements
Demonstrated product management experience, preferably in SaaS or internal platforms
Strong understanding of CRM and GTM systems such as Salesforce and adjacent tools
Proven ability to set product direction, prioritize effectively, and drive execution across cross-functional teams
Strong analytical skills, including defining metrics and making data-informed decisions
Experience Evaluating And Integrating Third-party Tools Alongside First-party Development
Familiarity with applying AI to business workflows such as automation, decisioning, or copilots
Ability to operate with speed and make sound tradeoffs under ambiguity
Clear communication skills and ability to align engineering, technical architects, analytics, operations, and enablement stakeholders
Preferred Qualifications
Experience With Ai/automation In Gtm Workflows
(agent
assist, enrichment, copilots, etc.)
Experience Working In Hybrid Plg And Sales-led Environments
Experience With Tools For Experimentation, Analytics, Or Workflow Automation
Experience Driving Simplification Or Consolidation Across A Fragmented Tool Or System Landscape
Experience leveraging AI/LLM-powered tools and workflows to improve product experiences, accelerate experimentation/analysis, and inform product decision-making
(e.g.,
prototyping, AI-assisted analytics/insight generation).
Compensation
US Zone 1
This Role Is Not Available In Zone 1
US Zone 2
$172,900
—
$233,900 USD
US Zone 3
$153,700
—
$207,900 USD
Compensation
$172,900 - $233,900
Annual salary
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