Product Manager, Gateway DNS

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations

Hybrid - Austin, Seattle, Lisbon, Toronto

Role Summary

Join the Cloudflare One team as the Product Manager for Gateway DNS, a critical component of our rapidly expanding SASE business. We are seeking a highly technical, entrepreneurial PM to truly own our DNS filtering product and drive its global strategy and execution at massive scale.

Role Responsibilities

You'll be the product manager owning the

DNS Filtering

business inside

Cloudflare One

. Acting as the “CEO of the Product”, you’ll be responsible for ensuring success of the product end to end. This includes working alongside sales, support, design, engineering, solution engineering, technical writers, and all pieces of the sales cycle. You will spend the most time with customers and your engineering partners.

We operate with small teams of highly motivated, technical, and experienced engineers. The ideal candidate will have experience with DNS systems, and as a product manager owning a B2B product at scale.

This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, handle various tasks simultaneously while maintaining a positive attitude. You are able to have deep technical discussions with internal and external engineering stakeholders. You also have the soft skills necessary to navigate organizational dependencies and promote your team. In addition, great oral communication and written documentation skills are valuable for this role for promoting ideas throughout the company.

Some Of Your Responsibilities Will Include

Write requirements documents and work with engineering and design to build, ship, and support enterprise class software

Work inside the larger SWG / Firewall team to think about how your piece fits in the larger SASE platform play

Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle

Support a global engineering, sales, support, customers and partners with a flexible schedule (expect North America and Western Europe engineering team engagements)

Work in a fast paced, dynamic and interrupt driven environment

Role Requirements (Must-Have Skills)

Must-Have Skills

Technical understanding of DNS and DNS Filtering (what, why, how)

2-5 years working as a product/program manager shipping B2B software/services at scale

Experience working alongside engineering, design, and other parts of a traditional SaaS business to ship products to customers

Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)

Understanding of TCP/IP fundamentals (routing, protocols, etc.)

Nice-to-Have Skills

Experience With Building, Supporting, Or Deploying Sase, Sse, Or Legacy Vpn Solutions

Familiarity with endpoint devices, device clients, and differences in enterprise deployments vs. consumer deployments.

Experience With Large-scale Distributed Systems And Cloud-native Architectures.

Active participation in industry conferences, publications, or open-source projects related to networking or security

Compensation

Compensation May Be Adjusted Depending On Work Location.

For Seattle-based hires: Estimated annual salary of $158,000-$193,000

Equity

This Role Is Eligible To Participate In Cloudflare’s Equity Plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On-demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project

: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

: We released

1.1.1.1

to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our

Privacy Commitment

and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual

race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at

hr@cloudflare.com

or via mail at 101 Townsend St. San Francisco, CA 94107.