Lead Global Program Manager

Our Mission: To Eliminate Every Barrier To Mental Health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,

Precision Mental Healthcare

, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a

net positive ROI

for employers and we are the only company in our category to earn

external validation

of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Director of Global Business Operations, the

Lead Global Program Manager

will drive forward complex initiatives to expand and deepen our global capabilities, ensuring we can build the most comprehensive mental health solution for our members and customers. This remote role is part of the

Global Operations

team and plays a critical role in executing cross-functional programs that directly support company-wide strategic and financial objectives.

For this role, we are only considering candidates based on the East Coast. Candidates must be able to work Eastern Time Zone hours and attend occasional in-person meetings in NYC.

What You’ll Do

Lead end-to-end program builds—from early scoping and roadmap creation to execution, delivery, and iteration—across high-impact global initiatives

Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance, and the Revenue organization

Translate company goals into coordinated operational strategies and frameworks that scale

Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery

Serve as a thought partner to executive stakeholders, building clear narratives and presentations for leadership forums

Facilitate alignment across teams to ensure seamless integration of new processes and global capabilities

Continuously evolve program strategy based on results, learnings, and business needs

What Success Looks Like

High-impact programs delivered on time and aligned with broader company objectives

Direct contribution to financial outcomes, including improved COGS and gross margin performance

Measurable operational improvements tied to each program’s specific goals

Executive trust and cross-functional alignment around key initiatives

Scalable playbooks and repeatable processes established for future global programs

What You’ll Bring

6+ years of experience in operations or program management, ideally in a fast-paced, cross-functional environment

Proven ability to independently lead complex programs with multiple workstreams and stakeholders

Strong executive presence, with experience presenting to and aligning senior leaders

Excellent collaboration and communication skills; thrives in matrixed environments

Analytical mindset with ability to translate data into insights and drive action

Track record of building scalable solutions that align with financial and strategic goals

Bachelor's degree or equivalent experience; background in healthcare is a plus

The target base salary range for this position is

$110,000 - $142,500,

and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using

Radford Global Compensation Database

at minimum to ensure competitive and fair pay.

Benefits Provided By Spring Health

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to

Noom

,

a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through

Carrot

, in addition to $4,000 reimbursement for related fertility expenses.

Access to

Wellhub

,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to

BrightHorizons

, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?

Research shows

that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to

Thrive

. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:

Our Values

Our Privacy Policy

https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.