CX Software Engineer, GTM Platforms

Role Description

As a GTM Full Stack Engineer, you will play a key role in delivering best-in-class customer and support solutions that enhance and empower the user journey. You’ll collaborate closely with cross-functional stakeholders to design, implement, and iterate on scalable technical solutions that drive meaningful business impact. This role offers the opportunity to work on high-impact projects, contribute to strategic initiatives, and help ensure our GTM systems are robust, adaptable, and aligned with Dropbox’s broader goals.

In this role, you’ll be supported and empowered to grow while contributing to impactful initiatives across the GTM Engineering team. You’ll build on your existing experience, take ownership of key projects, and have opportunities to expand your skills in a collaborative and fast-paced environment.

Responsibilities

Develop full stack applications that support Sales, Marketing, and Customer Experience initiatives

Contribute

to the

design, build, and maint

e

n

ance of

scalable, secure, and high-performing systems and integrations

Use AI-driven tools and data workflows to enhance automation, personalization, and operational efficiency

Collaborate cross-functionally with business stakeholders and technical teams including Data Engineering, Product Engineering, and Communications & Collaboration

Contribute to architectural decisions and long-term technical strategy for GTM platforms

Guide junior

/intern

developers

and contribute to a culture of technical excellence

Requirements

5+ years of professional software engineering experience, with a track record of building and maintaining reliable software systems

Proficiency in Python, with hands-on experience in implementing scalable backend solutions

Familiar with JavaScript/TypeScript and frameworks like React and Node.js

Writes clean, high-quality code, effectively navigates large codebases, and contributes to code reviews

Demonstrates strong ownership and problem-solving skills, with a focus on aligning work to team and business goals

Effective communicator, comfortable working with both technical and non-technical stakeholders

Preferred Qualifications

Understanding of microservices architecture, RESTful APIs, and event-driven systems

Exposure to Go-to-Market

(GTM)

platforms and related business processes like Content Management Systems

such as

AEM, Salesforce, Marketo and related platforms

Compensation

US Zone 1

This Role Is Not Available In Zone 1

US Zone 2

$147,300

—

$199,300 USD

US Zone 3

$130,900

—

$177,100 USD