Channel Operations Business Process Manager

The  GTM Ops, Strategy, Field Readiness, and Sales Development team at Asana enables growth, efficiency, and performance at scale through the strategic management of revenue operations, systems, strategy + analytics, and enablement. This team encompasses six key areas: Revenue Operations Leadership, Systems & Process Management, Analytics + Insights, Performance Optimization, Enablement + Training, as well as Sales Development-- all focused on driving operational excellence and maximizing sales productivity across the organization.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What You’ll Achieve

Spearhead global forecast and pipeline enablement, optimizing our core tech stack across Salesforce, Clari, and Tableau.

Design and execute a strategic roadmap to achieve best-in-class forecasting accuracy and establish a rigorous, predictable reporting cadence in a multi-SKU environment.

Take end-to-end ownership of data reconciliation for Opportunity pipeline management, ensuring seamless tracking from creation to Closed Won. Proactively identify and resolve discrepancies to maintain absolute confidence in the numbers.

Partner closely with the Sales Compensation team to guarantee accurate pipeline crediting and quota attainment tracking.

Act as a strategic partner to the business, driving tool adoption, standardizing workflows, and leading change management initiatives for all forecasting and pipeline processes.

About You

Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

7+ years of progressive experience in Revenue Operations, Sales Operations, or GTM Strategy within a fast-paced, high-growth SaaS environment.

5+ years of deep Salesforce expertise, specifically focused on Opportunity management, forecasting architecture, and rigorous data hygiene.

3+ years of hands-on Clari administration, CPQ, configuration, and support experience.

Strong strategic understanding of both Product-Led Growth (PLG) and Sales-Led Growth (SLG) to drive Product Level Forecasting.

Deep expertise navigating complex SaaS sales motions, with a solid grasp of the unique dynamics across New Business, Renewals, and Expansion.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $137,000 - $156,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

Mental health, wellness & fitness benefits

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

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About Us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

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