Associate Manager, New Verticals - Consumer Financials Strategy & Operations

About The Team

This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant tooling, dasher tooling and software products. This specific team within New Verticals is focused on incubating our next set of bets, with Consumer Financial Products and Services being one of our top priorities.

About The Role

We’re looking for an Associate Manager to support the launch and scaling of new

consumer financial products

at DoorDash - helping shape how millions of customers pay, collect rewards, and manage value across the DoorDash platform. This role sits within New Verticals’ Consumer Financials Strategy & Operations team and will help incubate net-new financial bets, from early concept through launch, learning, and iteration.

In this role, you’ll work cross-functionally with Product, Engineering, Design, Analytics, Finance, and Operations to define requirements, support launches, and run experiments that improve how customers earn, store, and spend value on DoorDash. You’ll translate complex product and operational needs into clear execution plans, ensuring new product experiences are simple, intuitive, and trusted as adoption scales.

You will report to the Senior Manager / GM of our Consumer Financials team and operate as an individual contributor. We operate in a hybrid model, where we spend some time collaborating in person and some time working from home.

You’re excited about this opportunity because you will…

Strategize.

Innovate and work on support strategy within the consumer financials business at DoorDash.

Collaborate.

Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities.

Influence.

Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc.

Experiment.

Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs.

Build.

You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up.

Analyze.

Assess the operational and financial impacts of your decisions and iterate given insights.

We’re excited about you because…

You have 4-6+ years of experience

in tech, strategy, consulting, operations, or a related high-performance environment.

Experience In Fintech And/or Payments Industries A Bonus

You’re execution oriented.

You have experience leading large cross-functional workstreams, hitting goals, and succeeding in a team environment.

You’re analytical

. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools, while using AI to enhance your analytical outcomes.

You’re comfortable in ambiguity.

You thrive in ambiguous, fast-paced environments and can independently translate high-level goals into actionable plans.

You have a completed Bachelor’s Degree.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using

Covey Scout for Inbound

from August 21, 2023, through December 21, 2023, and resumed using

Covey Scout for Inbound

again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:

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Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page

here

.

See Below For Paid Time Off Details

For Salaried Roles

flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For Hourly Roles

vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400

—

$155,000 USD

About Doordash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.