Staff Experience Researcher, AI

The Experience Research team at Asana is focused on understanding the dynamics of modern work, the role technology plays, and how Asana can empower teams to thrive in a collaborative environment. Our work informs teams at every level of the company and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, Engineering, business, and Marketing teams to get deep insights about our customer's behaviors and attitudes, translating them into actionable recommendations across the company. We think big about new areas, test developing concepts, and evaluate products and services once they’ve rolled out.

You’ll be joining as a senior member on the

AI Studio

Group, focused on transforming how our customers collaborate alongside AI to fundamentally change the way they work. Your research will inform decisions and strategic initiatives including visioning and roadmap prioritization for this group.

This Role Is Based In Our San Francisco Office With An

office-centric hybrid

schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.

What You’ll Achieve

Be a UXR leader for the AI Group at Asana - inform the vision, strategy, and priorities for

AI Studio

Build a well-rounded understanding of our customers and communicate that empathy throughout the company

Through your research and leadership skills, ensure that we ship meaningful, informed customer experiences that achieve business goals

Identify and prioritize research needs and proactively plan your roadmap in partnership with fellow leads and product teams

Balance strategic and tactical research to deliver high-impact results; coach & empower teams to conduct focused product research

Collaborate with UXR leadership to recognize insights themes, connect dots across areas and pillars, advocate for research, and identify research questions that aren’t being asked

Recommend and implement improvements to the UXR team's workflow and tools, partnering with Research Ops to scale our work and advance how we leverage AI throughout our research processes

About You

7+ years of experience practicing UX Research for digital products with a wide variety of research methods applied across the product development cycle

Experience Guiding Product Strategy Informed And Backed By Insights, Building For Complex B2b Platforms

Able to distill research findings into clear, actionable, and practical insights that help your teams meet business goals

Skilled presenter and persuasive communicator who quickly builds trust and rapport with stakeholders at every level

Passion for AI and continuous exploration of emerging tools to stay at the forefront of industry practices

Strong organizational skills; ability to manage multiple projects at various stages in the research cycle

What We’ll Offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $207,000 - $263,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

Mental health, wellness & fitness benefits

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About Us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

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