Solutions Engineer

As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana. Through thorough discovery and alignment with the customer’s outcomes, you will guide the customer through an ROI based conversation. Using your demo skills to marry the pain points you’ve uncovered to the Value that Asana can bring to them. You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross functional teams about the deals you’re involved in. Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you’ll support our Sales team and ensure they constantly move towards a close.

We’re looking for someone who will understand the customers’ core pain points, and quantitatively show the value that Asana’s technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is World Class.

What You’ll Achieve

Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points

Position yourself as a trusted advisor for customers through thorough discovery, ensuring to fully understand the customers needs and desired outcomes

Create customer specific presentations and demonstrations

Develop workflow solutions in Asana that can be applied across Asana’s customers base

Support the greater Solutions Engineering team in developing metrics and operations to understand global impact

Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution

About You:

3+ years of Solutions Engineering experience

Strong interpersonal skills to earn customers’ trust and hear out and understand the customer’s true pain points.

Strong quantitative and analytical skills to translate the customer’s true pain points into solutions that can be effectively demonstrated for the customer.

A storyteller who is comfortable creating a story out of technology and data, and presenting it to anyone in any setting.

Experience In A Presales Role (or Similar) In A Saas Environment.

Demonstrated success dealing with ambiguity in a high growth environment

Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

Someone who can work with marketing, business, and product teams to find efficient paths to successful “lead → customer” transitions and long-term, successful customers

Exceptional cross-functional leader and collaborator - someone who can work with Sales, Customer Success, and Marketing to smoothly obtain all the necessary data and input

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What We’ll Offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $129,500-147,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

Mental health, wellness & fitness benefits

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

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About Us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

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