Software Engineer II, Member Growth, Retention

Our Mission: To Eliminate Every Barrier To Mental Health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,

Precision Mental Healthcare

, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a

net positive ROI

for employers and we are the only company in our category to earn

external validation

of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Senior Engineering Manager, Member Growth, Retention, this engineer will join a highly experimental growth pod focused on improving member retention. In this role, you will work across the full technical stack to design, build, and iterate on experiments that drive engagement, contributing to both frontend clients and backend systems. You’ll play a key role in rapidly delivering and scaling features that shape how members interact with and stay connected to care.

Please note that this is a

hybrid role based in San Francisco

with an expectation to be in the office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

What You’ll Do

Design and build scalable full-stack services using Ruby on Rails, React, GraphQL

Collaborate with cross-functional teams to ship high-impact features that improve our member growth

Expand and maintain existing web and mobile applications

Debug and resolve issues quickly and efficiently

Provide technical leadership in architectural discussions, code reviews, and system planning

Advocate for high engineering standards, including test coverage, documentation, and observability

Participate in an on-call rotation to support system reliability and respond to production issues

Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholders

Lead initiatives to define and implement scalable system designs

Own technical delivery for complex projects or subsystems

Break down ambiguous or complex requirements into manageable, shippable units

Drive technical and architectural discussions within the team

What Success Looks Like

Deliver projects on time, within scope, and with high stakeholder satisfaction

Maintain high system uptime and low defect rates through strong testing and observability practices

Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment

Complete tasks independently, resolve issues proactively, and accurately track personal work

Contribute to improved team velocity through planning, estimation, and delivery best practices

Continuously seek out new technologies or practices to improve engineering outcomes

What You’ll Bring

3-5 years of experience in software development with a focus on full-stack development

Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React

Proven ability to independently lead the delivery of complex technical projects

Experience Working In Cross-functional Agile Teams

Strong problem-solving skills and attention to detail

Experience Designing Scalable, Maintainable System Architecture

Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, and Iterable

Experience Designing And Maintaining Graphql Apis

Experience In Mentoring And Providing Technical Guidance To Other Engineers

Nice To Have

Experience In The Benefits Or Mental Health Space

Experience With B2b2c Customers

The target base salary range for this position is

$138,000 - $161,000

, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using

Radford Global Compensation Database

at minimum to ensure competitive and fair pay.

Benefits Provided By Spring Health

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to

Noom

,

a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through

Carrot

, in addition to $4,000 reimbursement for related fertility expenses.

Access to

Wellhub

,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to

BrightHorizons

, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?

Research shows

that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to

Thrive

. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:

Our Values

Our Privacy Policy

https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.