Senior Program Manager, Sales Engineering (Operations)

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About The Role

As a Program Manager for the Sales Engineering Team at Samsara, you’d be building and looking after Programs that enable a diverse team of SE’s to work together to bring our unique connected operations technology to customers.  Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations.  The Programs you will engage in will be sponsored at the Executive level within the SE Organization (direct engagement with the SVP of SE and their executive team weekly). All Projects within the program will be centered around keeping the SE Team as a whole productive, well trained, and interconnected across Samsara.

This is a remote position and is open to candidates residing in the US,

except

the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

In this role, you will:

Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team

Partner with Senior Leadership to plan, budget for, and maintain key operational programs that drive Samsara’s Global Sales Engineering Team

Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments

Ensure SE program information is communicated to all stakeholders in the form of process updates, project status reports, and performance against KPI’s

Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen.

Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations.

Track progress and run change management for all planned projects involving the SE organization

Minimum Requirements For This Role

A passion for new technologies, especially as they apply to the Industrial IoT space

Bachelor’s degree in Engineering or related field

5+ years successfully operating in one or more of the following disciplines:  Sales Engineering, Business Systems Management, Product Operations Management, Program Management.

Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health

Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency

A firm understanding of business process automation, and experience driving cross-functional initiatives to completion

Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

Preferred Requirements For This Role

Experience Designing And Implementing Sales Engineering Programs And Processes

The ability to deliver complex B2B systems integration projects and workflows

Experience With Data Integrity, Data Quality, Data Migration And Data Maintenance

Experience With Jira And Confluence

Familiarity with Salesforce

Familiarity with LMS

Familiarity with AI tools

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$100,257.50

—

$151,650 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our

Benefits

site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email

accessibleinterviewing@samsara.com

or

click here

if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our

blog post here

.