Senior Manager, Revenue Integrity

Our Mission: To Eliminate Every Barrier To Mental Health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,

Precision Mental Healthcare

, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a

net positive ROI

for employers and we are the only company in our category to earn

external validation

of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Director of Revenue Cycle Operations, the

Senior Manager, Revenue Integrity

will lead a team focused on ensuring accurate, timely, and compliant financial transactions across cash posting, refunds, adjustments, reconciliation, and customer rate validation. This full time [hybrid] role is part of the Health Plan Operations team and plays a critical role in supporting financial accuracy, audit readiness, and operational scalability.

Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue.

What You’ll Be Doing

Lead and develop the Revenue Integrity team, overseeing payment posting, refunds, adjustments, and reconciliation activities.

Ensure timely and accurate reconciliation of payments across bank accounts, accounting systems, and billing platforms.

Partner with Finance to manage the month-end close process, including reconciliations and reporting deliverables.

Maintain and validate customer rate cards in alignment with payer contracts to ensure accurate billing.

Collaborate with BI and Product to build, automate, and validate operational and financial reporting.

Establish and uphold strong internal controls to support audit readiness and compliance.

Identify and implement continuous process improvements to increase accuracy, efficiency, and scalability of revenue operations.

What Success Looks Like

Cash Posting Accuracy

: 99% of payments, refunds, and adjustments posted correctly

Cash Posting Timeliness

: 95% of daily payments posted within 48 hours of receipt

Month-End Close Timeliness

: Billing and posting closed by End of Business Day 2; reporting delivered by Business Day 4

Reconciliation Completion

: 100% of bank-to-system reconciliations completed on time

Rate Card Accuracy

: 99% of validated and accurately maintained customer rate cards

DSO (Days Sales Outstanding)

: 45-55 Days:  Support maintaining target through timely posting and reconciliation

Unapplied Cash Rate

: 0% of payments unapplied at month-end

What You’ll Bring

7+ years of experience in revenue cycle operations, accounting, or related fields within a high-growth or healthcare organization

Demonstrated expertise in cash posting, reconciliation, and financial reporting

Strong knowledge of internal controls and audit processes

Experience Leading And Developing Teams

High proficiency with billing systems and financial reporting tools (e.g., Looker, Tableau, Excel)

Experience In A Healthcare Or Payer Contracting Environment Is Preferred

Familiarity with SQL or BI tools for building automated reports is preferred

CRCR (Certified Revenue Cycle Representative) or similar certification is preferred

The target base salary range for this position is

$110,000 - $142,500

and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using

Radford Global Compensation Database

at minimum to ensure competitive and fair pay.

Benefits Provided By Spring Health

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to

Noom

,

a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through

Carrot

, in addition to $4,000 reimbursement for related fertility expenses.

Access to

Wellhub

,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to

BrightHorizons

, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?

Research shows

that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to

Thrive

. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:

Our Values

Our Privacy Policy

https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.