Senior Manager, Employee Experience

Our Mission: To Eliminate Every Barrier To Mental Health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,

Precision Mental Healthcare

, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a

net positive ROI

for employers and we are the only company in our category to earn

external validation

of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Senior Director of Employee Experience, the Senior Manager, Employee Experience will manage rising operational complexity across multiple hub cities while taking on the critical analytics load required to support our PBPs and the business to drive deeper insights and broader impact. We are looking for a candidate who possesses very strong project management skills, is a compelling communicator, and a rigorous analytical thinker, but who still maintains the "human touch" that our employees expect. If you thrive at the intersection of data-driven insights and people-centric culture, this is your role.

This position is based in NYC and operates under a hybrid model with three days per week in our HQ at 60 Madison Ave office reqiured.

What You’ll Do

Project Leadership

Lead the planning, communication, and rollout of complex, high-impact cultural initiatives across the company.

Thriving Strategy

Lead the continued evolution of Spring Health’s culture through the execution of our engagement survey (Thriving Index) and design programs that address our greatest opportunities to

Thrive

.

People Analytics

Be a strong partner to manage the analytical load for EX and PBPs to provide deeper organizational insights, replacing manual processes with scalable, AI-driven solutions.

Hub Operations

Manage the operational complexity of creating a consistent employee experience across multiple hub cities. Ensure that behaviors and programs are designed to optimize thoughtful use of our workspaces.

Resilience

Naturally persistent and resilient - can lean into ambiguity and juggle multiple complex priorities without getting stuck in the weeds.

What Success Looks Like

Thriving Index score is maintained or elevated to a 75 average score

Consistent Thriving (75) experience across multiple hub cities.

Successful, on-time launch and build out of new hub offices

100% of PBPs are supported with analytical insights to support business stakeholders

What You’ll Bring

5+ years of experience

leading

initiatives across employee engagement or organizational development.

Proven track record of end-to-end experience building, launching, and managing large-scale employee engagement and experience initiatives in a high-growth, fast-paced organization.

Track record of building and evolving high-impact people programs tied to measurable business outcomes.

Familiarity with AI enablement tools.

Exceptional executive communication skills; written, verbal, and visual

Exceptional organizational skills.

The target base salary range for this position is

$147,140 - $183,930

and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using

Radford Global Compensation Database

at minimum to ensure competitive and fair pay.

Benefits Provided By Spring Health

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

Employer sponsored 401(k) match of up to 2% for retirement planning

A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

We offer competitive paid time off policies including vacation, sick leave and company holidays.

At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

Access to

Noom

,

a weight management program—based in psychology, that’s tailored to your unique needs and goals.

Access to fertility care support through

Carrot

, in addition to $4,000 reimbursement for related fertility expenses.

Access to

Wellhub

,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

Access to

BrightHorizons

, which provides sponsored child care, back-up care, and elder care

Up to $1,000 Professional Development Reimbursement a year.

$200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?

Research shows

that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to

Thrive

. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:

Our Values

Our Privacy Policy

https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.