Job Highlights
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The Senior Director of SOX at Instacart will lead the Sarbanes-Oxley compliance program, focusing on enhancing internal controls over financial reporting in a complex technology environment. This role requires deep technical expertise in IT General Controls and IT Application Controls, along with the ability to educate and build competency across various teams.
Experience Level
Senior Level
Benefits & Perks
Senior Director of SOX
Posted Yesterday
Full-Time
Employment Type
Remote
Work Location
About This Role
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Learn more about our flexible approach to where we work.
Overview
We are seeking an exceptional
Senior Director, Head of SOX
to lead and elevate our Sarbanes-Oxley compliance program as we continue maturing as a public company. We need a proven SOX expert with deep technical expertise—not a generalist internal audit background—to strengthen our internal controls over financial reporting (ICFR) in a highly complex technology infrastructure and business environment.
This is a transformational role requiring someone who can assess our current state, identify opportunities for enhancement, and implement sustainable improvements. As many stakeholders are still building their public company expertise, you will need to balance education and enablement with driving continued maturation of our controls framework. This role demands someone who thrives in technical complexity and can dive extraordinarily deep into complex IT General Controls (ITGCs) and IT Application Controls (ITACs).
About The Role
You will own the complete SOX compliance lifecycle—from scoping and risk assessment through testing, remediation, and continuous improvement. Given our organization's complexity and the team's evolving SOX maturity, you must be both a technical expert and an effective educator, capable of building SOX competency across finance, technology, and operations while strengthening our foundational controls.
Critical Focus Areas Include
Program enhancement and maturation
: You'll evaluate our existing SOX program, identify areas for strengthening, and implement improvements to ensure we continue building a robust, efficient compliance framework.
Deep technical expertise in ITGCs and ITACs
: You'll navigate complex technology environments, including modern cloud architectures, APIs, data pipelines, DevOps practices, and integrated systems. Surface-level understanding won't suffice—you must go into the weeds to truly understand control design and operating effectiveness.
Education And Enablement
: You'll continue developing organizational SOX capability through training programs and hands-on guidance to stakeholders building their public company expertise.
Framework optimization
: You'll refine and mature our controls framework, making it more efficient, risk-based, and scalable for our unique business model and technology stack.
You'll partner closely with executive leadership, finance, IT/Engineering, external auditors, and other key stakeholders to establish financial reporting integrity and build sustainable compliance practices.
About The Team
You'll lead and strengthen the SOX compliance function, establishing it as a trusted center of excellence. You'll work across the organization—collaborating with finance, accounting, IT, security, legal, and business operations—to embed controls thinking into how we operate. This is a high-impact, high-visibility role where your expertise will directly shape our compliance maturity and risk posture.
Key Responsibilities
SOX Program Leadership & Optimization
Lead the end-to-end SOX compliance program, driving continuous improvement and maturation
Assess and enhance our scoping methodology to ensure appropriate coverage of in-scope systems, processes, and controls
Refine process narratives, risk-control matrices, and control documentation for clarity and completeness
Execute risk assessments to validate and prioritize key financial, operational, and IT controls
Ensure compliance with Section 404(b) of SOX and PCAOB audit standards
Identify and implement efficiency opportunities while maintaining control effectiveness
IT Controls Expertise (ITGCs & ITACs)
Go exceptionally deep
into IT General Controls across access management, change management, computer operations, and program development
Assess and strengthen IT Application Controls within complex, interconnected technology environments
Evaluate controls in modern tech stacks including cloud platforms (AWS, Azure, GCP), SaaS applications, custom-built systems, data warehouses, and integration layers
Understand technical architectures sufficiently to identify control gaps and design effective, practical controls
Partner with IT, Engineering, and Security teams to implement sustainable technology controls
Education & Organizational Development
Develop and deliver SOX training programs for employees at all levels, from executives to process owners
Create educational materials, playbooks, and resources to build SOX literacy across the organization
Serve as the go-to SOX subject matter expert, providing guidance and answering complex technical questions
Build a culture of controls awareness and compliance accountability
Testing & Remediation
Design and execute comprehensive control testing programs (design and operating effectiveness)
Identify control deficiencies, assess severity, and drive timely remediation with process owners
Document testing results, deficiencies, and management responses with precision and clarity
Track remediation efforts and validate effectiveness of corrective actions
Ensure lessons learned inform ongoing improvements
Governance & Reporting
Report regularly to the CFO, Audit Committee, and SteerCo on SOX program status, risks, and deficiencies
Prepare management's assessment of ICFR effectiveness for SEC filings
Develop executive-level dashboards and metrics to provide transparency into compliance status
Build confidence with leadership and the Audit Committee through clear, proactive communication
External Audit Management
Serve as primary liaison with external auditors (PwC) for SOX-related matters
Coordinate audit planning, walkthroughs, testing, and issue resolution with internal auditors (EY)
Provide timely, complete documentation and responses to auditor requests
Manage audit timelines and deliverables to ensure efficient, successful audits
Build strong, collaborative relationships with audit partners
Continuous Improvement & Automation
Identify opportunities to streamline controls, reduce manual effort, and improve efficiency
Leverage technology solutions (GRC platforms, automation tools, monitoring capabilities) to enhance the control environment
Assess impact of system changes, implementations, and business transformations on controls
Drive process improvements that strengthen controls while enabling business agility
Team Leadership
Lead, mentor, and develop the SOX team, providing clear direction and support
Foster a culture of excellence, continuous learning, and proactive problem-solving
Provide career development opportunities and technical training for team members
Build team capability and confidence
About You
Required Qualifications
Bachelor's degree in Accounting, Finance, Information Systems, or related field
CPA, CISA, or CIA certification required (CPA strongly preferred)
15+ years of progressive, hands-on SOX compliance experience, with significant time spent in technical SOX roles (not general internal audit)
Deep, demonstrable expertise in ITGCs and ITACs—you must be able to discuss technical control design and testing at a granular level
Proven track record of successfully strengthening and maturing SOX programs, particularly in complex technology environments
Experience Building Credibility And Driving Results In Dynamic, Fast-paced Organizations
Comprehensive knowledge of SOX regulations, COSO framework, PCAOB standards, and US GAAP
Proven ability to work in highly technical environments and understand complex system architectures, integrations, and data flows
Strong executive presence with ability to educate and influence stakeholders at all levels
Exceptional analytical, problem-solving, and critical thinking skills
Outstanding written and verbal communication skills—able to translate complex technical concepts for diverse audiences
Demonstrated ability to build trust quickly and establish yourself as a credible leader
Preferred Qualifications
Big Four public accounting firm experience with focus on SOX advisory or audit (Manager level or above)
Experience With Public Companies, Particularly In Technology Or Saas Environments
Advanced degree (MBA, MS in Accounting, MS in Information Systems)
Experience With Modern Erp Systems (netsuite, Oracle, Sap, Workday) And Financial Close/consolidation Tools
Familiarity with GRC platforms (AuditBoard, Workiva, ServiceNow, etc.)
Understanding of DevOps, CI/CD pipelines, cloud infrastructure, and modern software development practices
Experience In High-growth Technology, Saas, Or Fintech Environments
CRISC, CISSP, or other information security certifications demonstrating technical depth
Experience Coaching And Developing Sox Teams
What Sets The Ideal Candidate Apart
You are not a generalist—you are a
SOX technical specialist
who genuinely enjoys diving into complex control environments. You can read system architecture diagrams, understand data lineage, and assess whether a control is truly effective or just
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