Senior Database Reliability Engineer

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

As a Database Reliability Engineer (

DBRE

) at ClickUp, you are a hybrid SRE and DBA. You bring your database expertise from an SRE and infrastructure automation perspective. Your software development expertise will mostly be around automation of database infrastructure (IaC). Your primary responsibility as a DBRE is in keeping the database systems running smoothly, ensuring full observability and allowing push-button deployment of the database infrastructure.

If you love unique challenges on database automation, management, scaling, etc. then you will love working this role at ClickUp!

Responsibilities

Work on database reliability and performance aspects for ClickUp from within Platform Engineering

Participate in OnCall support rotation

Implement best practices for our PostgreSQL database cluster and its components

Work on observability of relevant database metrics and make sure we reach our database objectives

Provide database expertise to engineering teams (review of database migrations, queries and performance optimizations)

Work on automation of database infrastructure and help engineering succeed by providing self-service tools

Plan the growth and manage the capacity of ClickUp's database infrastructure

Design, build and maintain core database infrastructure pieces that allow ClickUp to scale

Support and debug database production issues across services and levels of the stack

Make monitoring and alerting alert on symptoms and SLOs, and not on outages

Document every action so your learnings turn into repeatable actions, then into automation

Perform and run blameless RCA's on incidents and outages, relentlessly looking for answers that will prevent the incident from ever happening again.

Help engineering succeed by providing self-service tools

Work with peer DBAs/DBREs to roll out changes to our production environment

Help mitigate database-related production incidents

Provide database expertise to engineering teams (for eg. through reviews of db migrations, query and performance optimizations)

Design, build and maintain core database pieces for massive scaling

Support and debug database production issues across services and levels of the stack.

Requirements

5 years of experience running PostgreSQL in large production environments.

2 years of experience with infrastructure automation and configuration management (Chef, Ansible, Puppet, Terraform…).

Managed a DB at least 100GB in size on a high OLTP throughput database environment

2 years of experience with any programming language or advanced scripting - Python, bash

Knowledge of Linux and/or the Unix Shell

Have solid knowledge of SQL and PL/pgSQL

Have solid knowledge of the internals of PostgreSQL.

Have experience working in a distributed production environment.

Share ClickUp’s core

Values

and work in accordance with those values.

Have excellent written and verbal English communication skills.

Great collaborations skills and can communicate asynchronously.

Being Proactive - You see something broken, you can't help but fix it!

Urge for delivering quickly and iterating fast.

Have a passion for stable and secure systems management practices.

Cloud technology experience with AWS, Azure, GCP

Some data modeling and design skills

Show ownership of Relational Database/PostgreSQL ecosystem

Bonus if you know non-relational database technologies - DynamoDB, Redis, etc.

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Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

C

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