Senior Consumer Partner Success Manager

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Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

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Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye.

This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays

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About The Role

Udemy is looking for a Senior Consumer Partner Success Manager who will play a critical role in developing, managing, and scaling Udemy’s global consumer partners. This individual will be responsible for delivering a best-in-class partner experience while driving measurable outcomes at scale.

You’ll work at the intersection of business strategy, program management, account management, and strategic alliances to design scalable frameworks that enable partners to succeed and drive mutual business growth. This role is highly cross-functional, requiring strong collaboration across Business Development, Product Management, Design, Engineering, Marketing, Operations, Content, Finance, Data, and Legal.

About Your Skills

Strategic Partner Manager - You are an expert at managing consumer-facing partnerships in the broader technology industry to deliver meaningful revenue growth by simultaneously establishing a strategic vision for partnership success as well as managing them through detailed execution.

Detail Oriented Partner Champion -  Possess excellent partner management skills and constantly champion partners’ needs internally at Udemy.  Lead detailed yet strategic business reviews with partners on a regular basis that supports achieving both the partner’s and Udemy’s growth objectives.

Data-Driven - You have deep strengths in analyzing partnership performance metrics and drawing actionable insights to optimize the partnerships for growth.  Expert at presenting these recommendations to senior management to gain buy-in for execution plans.

Persuasive Cross-functional Leader - Successfully coordinates across multiple teams both internally at Udemy as well as at partners to secure support for partnership roadmaps, and hold stakeholders accountable for timelines and deliverables.

What You’ll Be Doing

Execute Partner Programs

• Lead and manage Udemy’s consumer partnerships, including defining partner requirements, managing technical integrations, leading launch / marketing plans, integrating product enhancements, and driving growth.

Operationalize Partner Management Frameworks

• Design and implement processes to support ongoing partner operations, including partner performance tracking, roadmap adherence, strategic growth, and stakeholder management.

Drive Stakeholder Alignment

• Serve as the voice of the partner internally, gathering feedback, identifying blockers, and influencing prioritization across internal stakeholders.

Optimize Program Performance -

Establish KPIs, monitor partner performance, and leverage data to identify trends, opportunities, and areas for continuous improvement.  Organize and deliver highly effective monthly and quarterly business reviews that map actionable plans for growth.

We’re Excited About You Because You Have

10+ years of experience in partner success / management, account management, program management, or strategic alliance roles, preferably within consumer tech, streaming, mobile, edtech, or online learning industries.

Deep understanding of the unique challenges and opportunities in partner-driven growth.

Possess high empathy for your partners and excel at representing and communicating their needs.

Experience Designing And Scaling Structured Partner Programs With Differentiated Value Propositions.

Proven ability to manage complex initiatives and influence stakeholders across functions and levels.

Analytical mindset with experience using data and metrics to measure success and guide partnership improvements.

Excellent project and time management skills with strong attention to detail.  Familiarity with partner management tools.

A collaborative, problem-solving mindset and passion for improving both partner and internal team results.

Undergraduate degree from a top university in a relevant field.  MBA a plus.

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Posting Date: 12/11/2025

Application Window

We anticipate the application window will be open until 12/26/2025. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

Hiring Compensation Range

$188,000

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$235,000 USD

Why Work Here?

You’ll grow here.

Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.

We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.

We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.

We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.

What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s

LEARN

together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our

Australia Benefits,

India Benefits,

Ireland Benefits,

Mexico Benefits

,

Turkiye Benefits

&

US Benefits,

pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Information regarding data privacy is available within the

Udemy Careers Privacy Notice

.