Senior Community Growth Manager, France (12 months FTC - Business Operations Focused)

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

Our community is based on connection and belonging.

Our creativity allows us to imagine new possibilities for people.

Our responsibility is to all of our stakeholders.

It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Difference You Will Make

As a Senior Community Growth Manager, France, you will play a pivotal role in driving the expansion of Airbnb's Host Services business lines, to support platform growth in the country overall.  You will be responsible for developing and executing innovative strategies that align cross-functional teams, enabling rapid growth. Your attention to detail, strong analytical skills, and ability to manage multiple priorities will be crucial to your success in this role.

This role is a 12 to 18 months mission - a great opportunity to use your analytical skills to generate insights, develop and execute strategic initiatives and see immediate results of your proposed improvements. You will report directly to our Host Services leader for the EMEA region.

This Role Is Based In Our Paris Office (hybrid).

A Typical Day

Strategy

Garner a deep understanding of the state and needs of the business in France and support growth. Create & implement local strategies for Host Services in the French market that drive material impact to our bottom line.

Business Analysis

Analyze and review performance on all aspects: quality, supply growth and availability. Influence key business decisions through data-driven recommendations and insights

Processes

Act as a representative of these services in France, surfacing local nuances and feedback and structuring it in a way that drives global change or improvements to the product or program functionality. When implementing local strategies, overseeing them from strategic planning phase through execution.

Community Management

Act as an Airbnb representative for the Host Services community, cascading key product updates and encouraging best practices among the peers across EMEA. Collaborate with Regional Managers and cross-functional partners to support supply strategy and cross-functional initiatives. Support the French team in reviewing Host communication (strategy, channels, messages) in order to improve our retention.

Stakeholder Management

This person will be responsible for working directly with key leaders across our Chief Business Officer Organization to ensure full alignment across initiatives. This will involve working closely with the France country manager to ensure Host Services fit into the broader strategy of the Country. In addition, this person will collaborate with leaders of our supply Team to ensure services are a meaningful driver of host growth in the country.

Your Expertise

Qualified candidates will have 8+ years of work experience, preferably with combined exposure to sales, business operations and project management

Ideally, prior experience in consulting and fast-paced environments (e.g. startups)

Good analytical skills and metrics understanding allowing to take data-driven decisions

Good understanding of digital environment and of the different growth levers and opportunities

Capacity to balance day-to-day responsibilities with longer-term strategic execution

Already experienced a target driven environment and at ease with short and mid-term challenges

Ability to get things done with constantly changing priorities, projects and deadlines

Experience Building And Strengthening Relationships With External Partners

Proactive self-starter able to prioritize and manage work autonomously in a fast paced environment

Capacity to think out of the box and to innovate

Excellent verbal/written communication and presentation skills

Fluent in French and English

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care Of You

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits.

France Pay Range

€74.000

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€93.000 EUR