Senior Client Account Manager, App Dev Enterprise

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit

www.redditinc.com

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We're looking for a Senior Client Account Manager to join our App Dev Enterprise team in New York. Our Mid-Market App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses by leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.

In this role, the Senior Client Account Manager will nurture client partnerships by leading campaign strategy, execution, optimizations, and, reporting to drive measurable business outcomes. Our Client Account Managers also play a key role in proactively identifying and pitching upsell opportunities to help advertisers derive the most value from their marketing on Reddit and grow their overall book of business.

Please note that this role is required to work in person from our New York City office 1-2 days per week.

Responsibilities

Client Partnership Growth

Collaborate with Client Partners to meet or exceed your clients’ marketing goals

Proactively manage and deepen relationships with existing advertising partners and their agency counterparts to drive year-over-year revenue growth

Be a trusted partner by advising clients on their full funnel objectives, especially with mobile app marketing, and crafting thoughtful and creative media plans

Ownership of brand and media agency education, office hours, and performance check in’s, effectively communicating Reddit’s value proposition, solutions, and best practices for advertising on the platform

End-to-End Campaign Ownership

Lead end-to-end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partners

Act as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessary

Collaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles

Insights, Reporting & Upselling

Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations

Strategically identify and pitch upsell opportunities to clients to contribute to account growth

Leadership & Cross Functional Collaboration

Mentor and train other team members

Proactively seek and represent client needs and asks to cross-functional stakeholders

Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Proactively identify areas of improvement and drive the execution of solutions

Required Qualifications

7-10 years of experience in advertising sales and account management

Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs

Strong understanding of customer marketing funnel and traditional marketing ecosystem

Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.

Proficient at upselling with a proven track record of growing client spend

Understanding of Digital measurement, tracking fundamentals and mobile measurement partners

Tenacious and entrepreneurial approach to working through product, process, and client challenges

Experience Cultivating Strong Relationships With External Partners

Exceptional communication and interpersonal skills

Ability to work in a fast-paced and unstructured work environment

High attention to detail

Proficiency in Excel preferred

BA / BS degree or equivalent work experience

Benefits

Comprehensive Healthcare Benefits and Income Replacement Programs

401k with Employer Match

Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

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Pay Transparency

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit

https://www.redditinc.com/careers/

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To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The Base Salary Range For This Position Is

$135,100

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$189,200 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our

Candidate Privacy Policy for Potential Employees and Contractors

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Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.