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Sales Enablement | Onboarding
Posted 1 months ago
Full-Time
Employment Type
Remote
Work Location
About This Role
ABOUT RAMP
At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.
Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company’s Most Innovative Companies https://www.fastcompany.com/91038883/ramp-most-innovative-companies-2024 list and LinkedIn’s Top U.S. Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-50-us-companies-rise-linkedin-news-hxote/?trackingId=uBI29YlAOxikbTI7cdvG4g%3D%3D for more than 3 years, as well as the Forbes Cloud 100 https://www.forbes.com/sites/richardnieva/2024/08/06/ramp-cloud-100/, CNBC Disruptor 50 https://www.cnbc.com/2024/05/14/ramp-cnbc-disruptor-50.html, and TIME Magazine’s 100 Most Influential Companies https://time.com/collection/time100-companies-2023/6285147/ramp/.
ABOUT THE ROLE
We are looking for a Onboarding Enablement Manager to help drive Ramp’s next phase of growth on our GTM teams. The primary objective of this role is to own the continued development and deployment of a best-in-class new hire onboarding program for various sales departments and segments as Ramp’s business, salesforce, and product suite evolve. This position reports directly to the Head of Revenue Enablement and partners with Sales, Strategic Finance, Product Marketing, and Solutions Consulting to identify key metric drivers that guide our new hire enablement strategy. This role is a mix of program management and hands-on enablement - we’re looking for someone who can think strategically about the needs of our business and is comfortable owning the full lifecycle of sales onboarding programming from development through delivery.
WHAT YOU'LL DO
- Develop and deliver updated new hire onboarding for all GTM roles. This includes defining application measurements for the program, developing and refining curriculum and content, and delivering training.
- Design and deliver multi-modal training programs with a mix of live and in-person, async learning, virtual workshops, coaching plans, certifications, playbooks, and more.
- Work inside the Ramp knowledge management system to launch and measure the effectiveness of content.
- Own KPI tracking and reporting across post-sales GTM functions to help improve time to productivity across multiple departments. Leverage BI tools (Looker), Gong, and SFDC reporting to track leading and lagging metrics.
- Identify and codify best practices that drive GTM success and improve time to productivity across segments and departments.
WHAT YOU NEED
- Minimum of 4 years of related experience in sales enablement, sales onboarding program development, solutions consulting/sales engineering, or other related fields.
- Developed, launched, and scaled successful new hire onboarding or “everboarding” enablement programming for high-velocity SaaS Sales, Account Management, and/or Solutions Consulting/Sales Engineering teams.
- Demonstrated capacity to act as a subject matter expert in the sales processes, skills, products, and customer base you previously supported.
- Demonstrated capacity to translate strategic business objectives into actionable enablement programming using First Principles Thinking.
- Ability to collaborate with multiple stakeholders and large cross-functional teams.
- Excellent communication and analytical skills with the ability to distill complex thoughts into simple, actionable recommendations.
Nice To Haves
- Domain expertise in any of the following: Spend & Expense Management, Accounts Payable, Accounting best practices, or Finance Technology
- Experience in a high-growth startup environment
- Experience in a quota-carrying role, ideally with consistent over-performance as an individual contributor and/or people manager
- Experience using or administering Highspot or another CMS
- Experience using or administering LearnUpon or another LMS
- Experience in learning design using instructional design methodologies
- Experience measuring learning impact using frameworks and competency models
BENEFITS (FOR U.S.-BASED FULL-TIME EMPLOYEES)
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF (as needed)
- Pet insurance
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
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