Job Highlights
AI-extracted key information
The Program Manager at Dropbox is responsible for optimizing software engineering processes, enhancing team productivity, and improving cross-functional alignment. This role involves managing operational programs, automating dashboards for metrics, and collaborating with engineering leadership to drive continuous improvement.
Salary Range
$114k - $154k/year
Experience Level
Mid Level
Key Skills
Education Requirements
bachelor degree
Program Manager
Posted 1 weeks ago
Full-Time
Employment Type
Remote
Work Location
$114,000 - $154,200
per year
About This Role
Role Description
We are seeking a highly driven Engineering Operations program manager to optimize how our software engineering teams plan, build, and deliver products. You will design and manage processes that strengthen execution, streamline workflows, and improve cross-functional alignment across engineering, product, and business teams. In this role, you will own operational programs such as planning and roadmap cycles, automate dashboards for team productivity metrics, and manage the Dash QA team and look for opportunities to drive automation. You will analyze and i
mprove engineering systems and tooling, such as Jira and Confluence
, ensuring teams have the clarity, data, and structure needed to ship high-quality software efficiently. You will collaborate closely with engineering leadership to identify bottlenecks, define metrics, and drive continuous improvement. We’re looking for someone who is proactive, systems-minded, and excited to elevate engineering effectiveness at scale.
Responsibilities
Drive day-to-day operational rhythm for engineering teams, including planning cycles, sprint cadences, and quarterly business reviews
Own and improve key operational processes
(roadmapping,
estimation, dependency tracking, release management)
Develop, maintain, and automate dashboards for team health, productivity, and delivery metrics
(e.g.,
velocity, SLAs, incident response)
Organize and lead cross-functional meetings to review project status, identify roadblocks, and surface key decisions
Manage QA team allocation, optimization, and automation
Drive consistent Jira usage and standards across all Dash engineering teams
Manage
select
strategic programs from start to end, including documenting the program vision, creating clear work-back plans, aligning cross-functional stakeholders, and reporting on results
Requirements
Bachelor’s degree in a related field or equivalent practical experience
5
+ years of project management
and operations
Experience, Preferably In A Tech Environment
Proficiency in project management tools and software
(e.g.,
JIRA,
Airtable
, Asana, etc.)
Experience working with Product and Technology teams to improve their operations and a track record of measurable impact helping them execute faster and with higher quality based on your work
Excellent communication and interpersonal skills; comfortable collaborating with diverse cross-functional teams
Deep
understanding of
software
development lifecycle
Problem-solving mindset with the ability to adapt to changing priorities and unexpected challenges
Strong organizational skills and attention to detail, with ability to own and independently manage multiple projects simultaneously
Bias for action, proactively taking on complex problems and programs while aiding teams to operate faster and reduce workload
Preferred Qualifications
Previous experience in consulting, business operations, project management strongly preferred
Previous experience in a SaaS environment
Previous experience as a Program Manager, Operations Manager, or a Technical Program Manager
Compensation
US Zone 1
This Role Is Not Available In Zone 1
US Zone 2
$114,000
—
$154,200 USD
US Zone 3
$101,300
—
$137,100 USD
Compensation
$114,000 - $154,200
Annual salary
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