Product Manager (Control Plane)

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: NYC, SF, Austin TX

About Product Management At Cloudflare

As a

Product Manager at Cloudflare

, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, or pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.

About The Role

As the Control Plane Product Manager

, you will own the mission-critical systems that govern how customer configurations are managed and deployed across Cloudflare’s global network. You will be responsible for defining the strategy and roadmap for essential change management features like configuration versioning, phased rollouts and rollbacks. Your goal is to build a system that provides customers with ultimate confidence, ensuring that changes to caching rules, security policies, and edge logic are deployed with speed, safety, and atomicity, minimizing risk to their live applications.

This role requires a unique combination of technical depth in distributed systems and a keen focus on the user experience for platform engineers and DevOps teams. You will drive the design of APIs and dashboard experiences that allow customers to safely test changes, progressively roll them out to global or regional traffic subsets, monitor the impact, and immediately revert to a previous state if issues arise.

What You'll Do

Own your space. You will own the priorities and scope, partnering with a high performing engineering team focused on one of Cloudflare’s Application Performance products.

Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact.

Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.

Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap.

Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space.

Examples of desirable skills, knowledge and experience

At Cloudflare, Product Managers are measured both on outcomes (“the what”) and how they accomplish results. Examples of desirable skills, knowledge and experience:

5+ years of experience in product management, solutions engineering, or related roles

Familiarity with designing or contributing to habit-forming product experiences

Experience Defining And Tracking Kpis To Measure Product Or User Behavior Impact

Strong collaboration skills and experience working with engineering and design teams

Comfort operating in fast-paced, evolving environments

A passion for user empathy and delivering customer-centric solutions

Excellent communication skills and attention to detail

Curiosity and a strong desire to learn technical topics, especially in security or observability

Engineering fluency - while it’s not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don’t need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen is a key part of the role.

Bonus Points

Prior experience as a Product Manager driving the roadmap for products focused on Edge infrastructure, high-performance web delivery, or network optimization

Prior experience delivering cloud infrastructure products at global scale.

Data fluency - Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others?

Compensation

Compensation May Be Adjusted Depending On Work Location.

For Bay Area based hires: Estimated annual salary of $166,000 - $202,000

For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $158,000 - $193,000

Equity

This Role Is Eligible To Participate In Cloudflare’s Equity Plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Fertility & Family Forming Benefits

On-demand mental health support and Employee Assistance Program

Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave

Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project

: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

: We released

1.1.1.1

to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our

Privacy Commitment

and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual

race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at

hr@cloudflare.com

or via mail at 101 Townsend St. San Francisco, CA 94107.