Manager, Tech Strategy & Operations

Hi, we're Oscar. We're hiring a Manager, Tech Strategy & Operations to join our Tech Strategy & Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Manager, Strategy & Operations serves as a critical driver of the technology organization’s culture and operational rhythm. This role is responsible for the hands-on execution of departmental processes, ensuring the "pulse of the team" remains healthy while providing essential support to the technology leadership team. By bridging the gap between high-level business strategy and disciplined execution, the Manager ensures the technology team stays synchronized and efficient.

You will report into the Head of Tech Strategy & Operations.

Work Location

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $123,372.00 - $161,925.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

Process Execution & Operational Support

Serve as the "arms and legs" for department leaders to ensure the seamless execution of the technology operating model and management processes.

Operating Rhythm & Management

Facilitate the technology leadership management process and departmental operating rhythm to ensure consistent progress tracking.

Team Engagement & Community Building

Take the "pulse of the team" and lead community-building initiatives to maximize the value of the organization’s human capital.

Onboarding & Talent Enablement

Own and execute the onboarding process for new team members to ensure the right people are assigned and integrated into the tech organization effectively.

Strategic Coordination

Support Strategy & Operations coordination across the tech leadership team (SVP Product & Data, SVP Engineering & Infrastructure, and Head of Tech).

Compliance & Administration

Maintain compliance with all applicable laws and regulations and perform other duties as assigned.

Requirements

Experience

4+ years of relevant experience specifically in strategy, operations, or project management.

Execution Expertise

Proven success in the execution of complex internal processes and operational workflows.

Communication

Strong communication skills, verbal and written, as demonstrated by experience in initiatives requiring coordination between multiple stakeholders.

Adaptability

Demonstrated ability to support senior leadership in a fast-paced technology environment.

Education

Bachelor’s degree or 4 years of commensurate experience.

Bonus Points

Technology Background

Experience Working Within A Technology Organization Or Managing Technical Implementations.

Tooling Knowledge

Understanding of ticketing systems (such as Jira) and project management software administration.

Industry Knowledge

Experience In Supporting A Health Insurance Company.

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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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