IT Risk Management Specialist

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin TX

About The Role

The IT Risk Management Specialist is a critical role within the Enterprise Operations organization, reporting to the Sr. IT Operations Manager. This individual will be the driving force behind the organization's adherence to IT compliance frameworks and data governance best practices, primarily within the Office of the CIO and Enterprise Operations.

The Specialist will be responsible for leading recurring IT system audits, designing and implementing robust data governance processes, and ensuring continuous compliance with ISO, SOX, SOC, and FedRAMP control requirements. This role requires a seasoned IT audit and compliance professional who can effectively collaborate with cross-functional teams to mitigate risk, drive continuous improvement, and ensure data quality and integrity across the enterprise.

Key Responsibilities

It Audit & Compliance Program Management

Lead and support recurring IT system audits, ensuring compliance verification and adherence to Electronic Audit Evidence (EAE) requirements.

Plan, execute, and document audit testing activities, including Tests of Design (TODs), Tests of Effectiveness (TOEs), and Quarterly Access Reviews (QARs).

Design and operationalize recurring audit procedures, Standard Operating Procedures (SOPs), and evidence collection frameworks for SOX, FedRAMP, and internal governance.

Assist in external audit walkthroughs, control documentation preparation, and alignment of evidence with auditor expectations.

Governance & Control Implementation

Monitor, assess, and enforce compliance with SOX, SOC, and internal IT General Control (ITGC) requirements, driving continuous improvement and remediation of identified gaps.

Design, implement, and maintain FedRAMP-related controls for IT systems, ensuring alignment with NIST 800-53 security and privacy controls.

Contribute to the development and maintenance of a unified IT compliance framework, integrating requirements from ISO 27001, SOC 2, FedRAMP, and internal risk objectives to reduce audit fatigue.

Data Governance & Quality

Lead the design, implementation, and enhancement of Data Governance processes, including facilitating stakeholder alignment and developing policy documentation.

Lead data stewardship initiatives and promote the ownership of data quality and security best practices across the enterprise.

Training & Collaboration

Collaborate with cross-functional teams (IT Security, Infrastructure, Data Owners) to remediate compliance gaps and uphold governance standards.

Assist in training efforts for QAR owners, control performers, and IT stakeholders on evidence expectations, validation procedures, and governance alignment.

Desirable Skills, Knowledge, and Experience:

Experience

6+ years of progressive IT audit and compliance experience, preferably in a large enterprise or highly regulated environment.

Framework Expertise

Hands-on experience with SOX, SOC, FedRAMP, and PCI frameworks, including the implementation and auditing of ITGCs and system security controls.

Technical Knowledge

Working knowledge of industry-recognized frameworks such as NIST 800-53 (FedRAMP), ISO/IEC 27001 (including Annex A controls), and COBIT, with proven ability to map controls for unified compliance strategies.

Risk Management

Strong foundation in IT risk management, governance, and data protection principles, with a demonstrated ability to identify compliance gaps and design effective controls.

Process & Documentation

Proficiency in process design and documentation, including the ability to develop and optimize workflows, policies, and robust Standard Operating Procedures (SOPs).

Communication

Exceptional written communication and technical writing skills, with the ability to produce clear and concise compliance reports, governance policies, and training materials for all audience levels.

Adaptability

Demonstrated ability to adapt control design and audit planning to complex environments with system limitations and evolving business requirements.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project

: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

: We released

1.1.1.1

to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our

Privacy Commitment

and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual

race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at

hr@cloudflare.com

or via mail at 101 Townsend St. San Francisco, CA 94107.