Engineering Manager, Product Growth and Experimentation

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin TX, Washington DC, Denver CO

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

About The Department

The Growth Engineering team is responsible for building world-class experiences that help the millions of Cloudflare self-service customers get what they need faster, from acquisition and onboarding all the way through to adoption and scale up. Our team is focused on high velocity experimentation and thoughtful optimizations to that experience on Cloudflare’s properties.

This team has a dual mandate, also focusing on evolving our current marketing attribution, customer event ingress and experimentation capabilities that process billions of events across those properties to drive data-driven decision making.

As the manager of the team responsible for Product Growth and Experimentation, your job will be to deliver on those growth-driven features and experiences while evolving our current marketing attribution, consumer event ingress and experimentation setup across these experiences, and partner with many teams on implementations, and make those capabilities more generally available across Cloudflare’s customer-facing properties.

About The Role

The Experimentation and Data Capture Engineering Manager will be responsible for the following:

Manage the engineering team and drive technical delivery for Experimentation and Product Growth capabilities intended for all of our customer-facing UI properties, driving user acquisition, engagement, and retention through data-driven strategies and technical implementations

Lead the team who work with a cross-functional team of engineers, data scientists, marketers, and product managers to design, implement, and optimize growth initiatives that scale our customer tools and maximize their impact

Executing as a ‘player-coach’, spending at least 20% of your time delivering alongside the team

Collaborate with product, design and stakeholders to establish outcome measurements, roadmaps and key deliverables

Own and lead execution of engineering projects in the area of web data acquisition and experimentation

Work across the entire product lifecycle from conceptualization through production

Build features end-to-end: front-end, back-end, IaC, system design, debugging and testing, engaging with feature teams and data processing teams

Inspire and mentor less experienced engineers

Work closely with the trust and safety team to handle any compliance or data privacy-related matters

Analytically driven to co-own and drive up product adoption KPIs

We are also strong believers in dog-fooding our own products. From cache configuration to Cloudflare Access, Cloudflare Workers, and Zaraz, these are all tools in our engineer's tool belt, so it is a plus if you have been a customer of ours, even as a free user.

Examples of desirable skills, knowledge and experience

At least 6 years of relevant experience and at least 3 years of experience managing engineers is preferred

Track record of shipping high-quality products and features at scale

Specific experience with client-side consumer data capture platforms (Google Tag Manager, Adobe Launch, etc) ideal

Familiarity with event driven architectures and high-scale data processing using open-source or commercial systems

Experience With Api Tooling And Standards (swagger/openapi, Oauth/jwt)

Comfort with TypeScript/JavaScript in a full-stack context required, familiarity with other languages (Go/Rust/Python) a plus

Familiarity with global data privacy requirements governed by laws like GDPR/CCPA/etc and how it affects data capture, modeling and analysis

Experience with data lake/warehouse products like Clickhouse, Apache Iceberg, etc, and some familiarity with commercial analytics systems (Adobe Analytics, Google BigQuery, etc)

Desire to work in a very fast-paced environment

Ability to turn business and product ideas into engineering solutions

Strong interpersonal and communication skills with a bias towards action

Excellent problem-solving skills, and ability to work independently or as part of a team.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project

: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

: We released

1.1.1.1

to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our

Privacy Commitment

and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual

race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at

hr@cloudflare.com

or via mail at 101 Townsend St. San Francisco, CA 94107.