Director, ICHRA Business Operations & Strategy

Hi, we're Oscar. We're hiring a Director, ICHRA Business Operations & Strategy to join our Growth Strategy team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Director, ICHRA Business Operations & Strategy is responsible for evolving the foundational infrastructure of the business unit, building a strategic roadmap that translates into successful execution, and amplifying the leverage of the General Manager to achieve our ambitious ICHRA growth objectives. This is a high-impact role designed for a versatile operator who can pivot between high-level market scaling and the granular execution of daily operations, both internally and externally. Accountability includes achieving growth targets in conjunction with platform partners and internal cross-functional partners.

You will report into the VP, ICHRA General Manager.

Work Location

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $163,944 - $215,176 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

Act as the primary connective tissue between cross-functional partners to ensure smooth Go-To-Market cycle, breaking down any operational silos

Partner with Technology to ensure tech roadmap development and execution aligns with business need and prioritization

Design and implement operational playbook with scalable processes where none currently exist, and improving existing processes where needed

Identify and drive execution of cost-savings opportunities by collaborating with key business units

Dive deep into specific underperforming areas to diagnose and fix the root cause

Program manage key company and department strategy initiatives

Monitor KPIs and drive the management process to keep the leadership team accountable

Support ICHRA representation in internal and external meetings, and in key forums with Oscar leadership

Drive the budgeting process and the fiscal performance for the team in partnership with the GM and FP&A partners

Support recruitment and onboarding of talent as ICHRA team grows, fostering an entrepreneurial culture within the broader enterprise

Assist in the creation and execution of line-of-business long-term strategy to enhance program's overall value, including key growth levers of product, network, marketing, member experience and sales

Own the ICHRA cross-functional operating model, including continuous improvement and execution, to ensure ongoing alignment and delivery of goals

Conduct competitive analysis and identify untapped growth levers to pivot or accelerate the business model, including key partnerships that catalyze top line ICHRA growth, and develop business cases to ensure ROI

Compliance with all applicable laws and regulations

Other duties as assigned

Requirements

10+ years experience in healthcare strategy and operations, and or related field

4+ years of experience managing individual contributors

3+ years project planning experience

Bonus Points

Management Consulting experience with a focus on healthcare

Experience In Leading Large-scale Cross Functional Initiatives

Experience With Excel And Financial Modeling Experience

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At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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