Director, Clinical Product

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people.

Headway’s mission is to fix this by building a new mental healthcare system everyone can access.

We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Director, Clinical Product at Headway, you’ll embed behavioral health expertise into the design, governance, and evolution of our digital platform.

This is a rare opportunity for a licensed psychologist or psychiatrist who has worked inside high-growth startups and partnered directly with product and engineering teams to build AI-enabled healthcare tools. You will ensure our products are clinically sound, ethically designed, compliant with evolving standards, and aligned with best practices in patient safety and quality.

You will operate at the intersection of clinical care, AI innovation, and product strategy translating complex behavioral health workflows into scalable digital solutions that empower over 70,000 clinicians and millions of patients.

This role requires strong collaboration, leadership skills, clear communication, and the ability to execute both independently and within cross-functional teams. Your work will directly support our mission to build a best-in-class digital experience that empowers clinicians to deliver high quality, effective, patient-centered care at scale.

This is a unique opportunity to define how responsible AI and clinical quality are operationalized at a national scale for a mission that truly matters — expanding access to effective, personalized mental health care.

This Role Is For A Startup-savvy Clinical Leader Who Has

10+ years of post-graduate experience, actively licensed (PsyD, PhD, MD, or DO)

Worked inside high-growth healthcare or digital health startups

Partnered closely with product teams to build digital or AI-driven tools

Experience With Ai Governance, Risk Frameworks, And Clinical Standards

Deep expertise in quality, patient safety, and behavioral health operations

You Will

Distill complex clinical processes and language in order to help drive roadmap execution and move product implementation forward

Shape patient-facing and clinician-facing digital tools

Lead clinical oversight of AI-enabled features

Define safety guardrails and quality metrics

Translate complex clinical workflows into scalable product requirements

Drive cross-functional alignment across clinical, product, data, and ops

Compensation And Benefits

The expected base pay range for this position is $200,000 - $330,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits Offered Include

Equity compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible PTO

Employee Assistance Program (EAP)

Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.