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Job Highlights

AI-extracted key information

The Communications AI Strategy & Operations Intern at Okta will support the Corporate Communications team by integrating AI into various functions. Responsibilities include building an AI Playbook, automating workflows, and leveraging data insights to enhance communication strategies.

Experience Level

Entry Level

Education Requirements

bachelor degree

AI-powered analysis • Data extracted from job description
Okta logo

Communications AI Strategy & Operations Intern (Summer 2026)

OktaSan Francisco, CaliforniaMarketing & Growth

Posted 1 months ago

Full-Time

Employment Type

Remote

Work Location

About This Role

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Location

We’re seeking a dynamic and motivated individual to join our team in San Francisco.

About The Internship

The Corporate Communications team at Okta is a global, high-impact engine responsible for protecting and elevating the company’s reputation. Our team is composed of experts across Internal Communications, Crisis and Reputation, Executive Communications, Public Relations, Digital Communications, and our Newsroom. We are looking for an AI Strategy & Operations Intern to help us push the boundaries of what’s possible across all these functions. In this role, you will partner with our team to further integrate AI into our sophisticated communications ecosystem. This isn't just about using new tools; it’s about architecting the next generation of our operational strategy. We’re looking for a data-fluent marketing or communications student who can help us scale our AI "playbook," build shared resources for our global team, and deepen our data-driven insights.

What You’ll Get to Do

Architect The Ai Hub

Build and curate a centralized "AI Playbook" and resource library (including custom Gemini Gems and prompt templates) tailored to the specific needs of our

Internal, Executive, and PR

teams.

Scale Global Workflows

Partner with sub-functions to identify and automate high-frequency tasks—such as synthesizing global news cycles for the

Newsroom

or drafting multi-channel social assets for

Digital Comms.

Build The Executive Engagement Engine

Design and manage a centralized tracker for executive speaking engagements; use AI to categorize and analyze "Accepted," "Denied," and "Received" requests to identify strategic gaps and opportunities.

Advance Narrative Measurement

Leverage LLMs to transform unstructured media data into structured insights, for proactive messaging guidance.

Internal Ai Enablement

Act as a "scout" for the team by pilot-testing new AI features and leading "how-to" sessions to ensure the global team remains at the cutting edge of AI proficiency.

Who We are Looking For

Academic Pursuit

Currently pursuing a Bachelor’s degree in

Marketing, Communications, Business, or Data Analytics and graduating December 2026 or Spring 2027.

(We love candidates who sit at the intersection of "Storytelling" and "Data").

The "ai Architect" Mindset

You don't just use AI to write emails; you understand how to build

sophisticated system prompts

and

custom agents (like Gemini Gems)

that solve specific business problems.

Data-driven Marketer

You are comfortable with "messy" data. You can take a list of news headlines or speaking invites and use tools to turn them into structured insights and visual trends.

Operationally Minded

You enjoy building systems that make work easier for others. You are the person who naturally wants to organize a chaotic spreadsheet or automate a repetitive task.

Strategic Communicator

You understand that "tone" and "voice" matter. You can distinguish between the professional nuance needed for an Executive and the fast-paced energy required for Social Media.

Self-starter & Scout

You are naturally curious and stay 15 minutes ahead of the news cycle when it comes to new AI features, tools, and best practices.

A Plus

Automation Enthusiast

Experience with low-code automation tools (e.g., Airtable, Zapier, or Google Apps Script) to move data between platforms.

Visual Storyteller

Proficiency in creating simple but high-impact data visualizations (e.g., in Google Data Studio, Tableau, or even advanced Excel/Sheets).

Productivity Hacker

You’ve built your own "personal AI workflow" or side project that demonstrates how you use technology to multiply your own output.

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills.

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun too. We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada. You may choose from the following options: May 26 – August 14 or June 15 – September 4.

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The Okta Experience

Supporting Your Well-Being

Driving Social Impact

Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please

use this Form

to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

click here

to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at

https://www.okta.com/legal/personnel-policy/

.

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