Job Highlights
AI-extracted key information
The Communications AI Strategy & Operations Intern at Okta will support the Corporate Communications team by integrating AI into various functions. Responsibilities include building an AI Playbook, automating workflows, and leveraging data insights to enhance communication strategies.
Experience Level
Entry Level
Education Requirements
bachelor degree
Communications AI Strategy & Operations Intern (Summer 2026)
Posted 2 days ago
Full-Time
Employment Type
Remote
Work Location
About This Role
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Location
We’re seeking a dynamic and motivated individual to join our team in San Francisco.
About The Internship
The Corporate Communications team at Okta is a global, high-impact engine responsible for protecting and elevating the company’s reputation. Our team is composed of experts across Internal Communications, Crisis and Reputation, Executive Communications, Public Relations, Digital Communications, and our Newsroom. We are looking for an AI Strategy & Operations Intern to help us push the boundaries of what’s possible across all these functions. In this role, you will partner with our team to further integrate AI into our sophisticated communications ecosystem. This isn't just about using new tools; it’s about architecting the next generation of our operational strategy. We’re looking for a data-fluent marketing or communications student who can help us scale our AI "playbook," build shared resources for our global team, and deepen our data-driven insights.
What You’ll Get to Do
Architect The Ai Hub
Build and curate a centralized "AI Playbook" and resource library (including custom Gemini Gems and prompt templates) tailored to the specific needs of our
Internal, Executive, and PR
teams.
Scale Global Workflows
Partner with sub-functions to identify and automate high-frequency tasks—such as synthesizing global news cycles for the
Newsroom
or drafting multi-channel social assets for
Digital Comms.
Build The Executive Engagement Engine
Design and manage a centralized tracker for executive speaking engagements; use AI to categorize and analyze "Accepted," "Denied," and "Received" requests to identify strategic gaps and opportunities.
Advance Narrative Measurement
Leverage LLMs to transform unstructured media data into structured insights, for proactive messaging guidance.
Internal Ai Enablement
Act as a "scout" for the team by pilot-testing new AI features and leading "how-to" sessions to ensure the global team remains at the cutting edge of AI proficiency.
Who We are Looking For
Academic Pursuit
Currently pursuing a Bachelor’s degree in
Marketing, Communications, Business, or Data Analytics and graduating December 2026 or Spring 2027.
(We love candidates who sit at the intersection of "Storytelling" and "Data").
The "ai Architect" Mindset
You don't just use AI to write emails; you understand how to build
sophisticated system prompts
and
custom agents (like Gemini Gems)
that solve specific business problems.
Data-driven Marketer
You are comfortable with "messy" data. You can take a list of news headlines or speaking invites and use tools to turn them into structured insights and visual trends.
Operationally Minded
You enjoy building systems that make work easier for others. You are the person who naturally wants to organize a chaotic spreadsheet or automate a repetitive task.
Strategic Communicator
You understand that "tone" and "voice" matter. You can distinguish between the professional nuance needed for an Executive and the fast-paced energy required for Social Media.
Self-starter & Scout
You are naturally curious and stay 15 minutes ahead of the news cycle when it comes to new AI features, tools, and best practices.
A Plus
Automation Enthusiast
Experience with low-code automation tools (e.g., Airtable, Zapier, or Google Apps Script) to move data between platforms.
Visual Storyteller
Proficiency in creating simple but high-impact data visualizations (e.g., in Google Data Studio, Tableau, or even advanced Excel/Sheets).
Productivity Hacker
You’ve built your own "personal AI workflow" or side project that demonstrates how you use technology to multiply your own output.
Okta’s Intern Program
As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills.
Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags. And of course, we want you to have fun too. We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada. You may choose from the following options: May 26 – August 14 or June 15 – September 4.
P24367_3373707
What you can look forward to as a Full-Time Okta employee!
Amazing
Benefits
Making
Social Impact
Developing
Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta
today!
https://www.okta.com/company/careers/
.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this
Form
to request an accommodation.
Notice For New York City Applicants & Employees
Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please
click here
to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at
https://www.okta.com/legal/personnel-policy/.
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