Commercial Account Executive, Financial Services

GitLab is an open-core software company that develops the most comprehensive

AI-powered DevSecOps Platform

, used by more than 100,000 organizations. Our

Mission

is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like

Duo Enterprise

and

Duo Agent Platform

, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our

Values

and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.

Co-create the future with us

as we build technology that transforms how the world develops software.

An overview of this role

Commercial Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 250 to 3,999 employees in the Financial Services space. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.

Commercial AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

What You'll Do

Meet or exceed quota while fostering strong customer relationships

Articulate the value of GitLab to our

Commercial

prospects and customers in the US Financial Services segment

Take ownership of and act as the CEO for the book of business in your territory:

Document the buying criteria & process, next steps & owners

Build a strong pipeline through a healthy cadence of prospecting activity

Prospect and close new business to expand your territory

Ensure adoption of our solutions and do your best to avoid churn and contraction

Work and collaborate with our Partner ecosystem to drive new business and value for our customers

Create an accurate forecast for each quarter against your plan/budget

Drive attendance to our events, which you will be part of to further network with current and prospective customers

Contribute to root cause analyses on wins/losses.

Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.

Contribute to documenting improvements in our

sales handbook

Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process

Be the voice of the customer by contributing product ideas to our public

issue tracker

Master MEDPICC and Command of the Message on all opportunities

What You'll Bring

A true desire to see customers benefit from the investment they make with GitLab

Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)

Interest in GitLab, and open source software

Ability to leverage established relationships and proven sales techniques for success

Effective communicator, strong interpersonal skills

Motivated, driven and results oriented

Excellent negotiation, presentation and closing skills

Preferred experience with Git, Software Development Tools, Application Lifecycle Management

You share our

Values

, and work in accordance with those values.

Ability to travel regularly to meet with customers in person and comply with the company’s

travel policy

Remote-Global

Remote-Global

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our

Benefits

and

equity

. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$79,900

—

$141,000 USD

How GitLab will support you

Benefits To Support Your Health, Finances, And Well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental leave

Home office

support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from

underrepresented groups

are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines

GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy

Please review our

Recruitment Privacy Policy.

Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also

GitLab’s EEO Policy

and

EEO is the Law

. If you have a disability or special need that requires

Accommodation

, please let us know during the

recruiting process

.