Campaign Operations Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The global demand campaigns team at Stripe is responsible for delivering marketing campaigns that build awareness and engagement for our various audiences, solutions, and products worldwide, Campaign operations serve as the crucial "engine" for these campaigns, ensuring operational rigor and process standardization through scalable, end-to-end workflows. This foundation allows our global and regional teams to execute campaign launches with speed and precision.

What you’ll do

Responsibilities

Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.

Consistently monitor and analyze the campaign production "supply chain” including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.

Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.

Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.

Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.

The ideal candidate

Deeply understands marketing, its varied disciplines, and how they all work together

Is automation-forward, and has proven experience using AI/agentic solutions to improve efficiency and streamline campaign production

Excels in leading and driving large, complex, global programs or initiatives

Has an expert-level grasp of change management, and can effortlessly communicate clearly with large cross-functional teams

Works with and influences diverse stakeholder groups across global, regional, and technical teams

Has a builder mindset, demonstrated by a proven track record of designing and implementing internal processes to achieve efficiency and scale

Has strong analytical skills, with the ability to analyze and communicate campaign performance

Has experience with tools like Asana, Monday.com, or Jira to manage complex, multi-phase rollouts

Is agile and comfortable with ambiguity and building in high growth environments

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

10+ years of demand generation, program management, or campaign operations experience

Proven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflows

Proven ability to drive efficiency gains with AI or other automation tools

Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions

Exceptional presentation, writing, and communication skills

Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder group

Preferred Qualifications

Experience At A Highly Dynamic, Fast-growing Growth Tech Company

Experience In Management Consulting Or Program Management Roles