Campaign Operations Lead (Contractor)

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Learn more about our flexible approach to where we work.

Overview

We’re seeking a dynamic and resourceful operational leader who thrives on turning ideas into action. You’ll play a pivotal role in shaping and running key processes that drive our success, balancing strategic vision with tactical execution. This is a hands-on, single-player role, so versatility and a “no task is too small” mindset are essential. As the backbone of our most ambitious consumer campaigns, you’ll work closely with the marketing leadership team to navigate challenges, define strategies, and ensure critical milestones are met with precision. You’re adaptable, pragmatic, solution-driven, and unafraid to dive into both the big picture and the finer details with equal enthusiasm.

You will be a critical part of the Consumer Marketing team at Instacart, reporting to the Director of Product Marketing. The Consumer Marketing team is responsible for building a beloved brand, introducing new product features & delivering short & long term business growth.

About The Job

You’ll serve as the executional backbone for the most complex 1-3 consumer campaigns. Across these campaigns you will lead:

Campaign Management Support: Partner with the marketing leadership team to oversee the execution of complex consumer and shopper marketing campaigns, ensuring all deliverables are on track and aligned with key objectives.

Milestone Tracking: Establish and maintain a clear roadmap of critical milestones, proactively identifying risks and removing roadblocks to ensure timely project completion.

Cross-Functional Collaboration: Act as a liaison between departments, ensuring seamless communication and alignment on campaign goals, timelines, and deliverables.

Adaptable Problem-Solving: Tackle challenges with a pragmatic and solution-oriented mindset, stepping in where needed to resolve both strategic and operational issues.

Day-to-Day Operations: Roll up your sleeves to execute operational tasks, from managing project logistics to refining existing workflows, with a focus on driving results.

Continuous Improvement: Streamline and optimize processes to ensure scalability and efficiency as the team and campaigns evolve.

This is a contract role available November 2025-May, 2026 @ 40 hours per week.

About You

Minimum Qualifications

Bachelor's degree

7+ years managing marketing operations

Expertise in Google Suite

Preferred Qualifications

Familiarity with Monday.com